Integrity Interlock LLC - Privacy Policy
Last Updated: 10/29/2024
Please review our Privacy Policy, which details how we collect, manage, and protect your personal information both online and offline. This includes data gathered from our Services, such as devices, equipment, websites, mobile applications, social media, live events, and marketing activities, as well as any other channels referenced within. This Privacy Policy also explains how we may share your information and outlines your options regarding the handling of your personal data.
Our offerings include a range of services like ignition interlock, monitoring, and related products, in addition to equipment, websites, mobile apps, hardware, and software (collectively referred to as “Services”). This Privacy Policy applies to all our Services in the United States where this Privacy Policy is referenced or displayed. By accessing our Services, you acknowledge that you have read, understand, and accept the terms of this Privacy Policy. Integrity Interlock LLC (“we,” “us,” or “our”) acts as the data controller for purposes of this Privacy Policy.
SMS Opt-In Consent and Phone Numbers
By providing your mobile phone number and opting in to receive SMS communications from us, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy. You acknowledge that you may receive promotional messages, alerts, and other updates via SMS, which may include marketing content. Standard message and data rates may apply. We don’t sell your opt in consent for text messages with third parties nor do we sell your phone number for the purpose of SMS. We never share your phone number with any third parties or with those not covered in this Privacy Policy.
You have the right to withdraw your consent at any time. To opt out of receiving SMS messages, simply reply with "STOP" to any message you receive from us.
Personal Information We Collect
We, along with the ignition interlock device manufacturer (Low Cost Interlock) collect and develop various types of personal information about you. This data collection depends on how you interact with us, either directly, via technology that gathers information passively from your browser or device, or through other sources.
Sensitive Information: We may collect sensitive details like your driver’s license number, state ID, precise geolocation, biometric information, health data (e.g., heart rate, body temperature), and your login credentials, all used as described in this Privacy Policy.
Adjudication and Administrative Records: We may gather details related to legal processes, such as your blood alcohol content at the time of citation, DUI history, court dates, incident data, revocation notices, and mechanics’ affidavits. This can also include data regarding criminal history and any specific monitoring requirements for alcohol, including device installations and court orders.
Identifiers and Contact Details: When you inquire about or use our Services, interact with our support centers, book an appointment, create an account, or sign up to use our Services, we collect identifiers like your name, email, phone number, physical address, zip code, and username. You may also add other optional information to your account, such as details about your business, household members, or vehicle (e.g., make, model, year, license plate, and VIN).
Location Information: We collect data about your location and the location of those accompanying you when using our Services. Location details may also be gathered directly from our devices, giving us precise information on where they’re used or when you’re nearby.
Survey and Promotion Information: If you choose to participate in surveys or promotions, you may provide personal details alongside your responses, comments, or feedback.
Customer Records: We collect personal identifiers and records, such as your signature, driver’s license or state ID information, physical characteristics, address, and phone number. We may also receive or gather additional records related to employment, financial or medical information, and government records. If you use alcohol monitoring devices, we collect related installation and usage data.
Technical and Network Information: This may include your device type (manufacturer, model, operating system), IP address, internet connection details, browser type, unique identifiers (like advertising IDs), crash data, files stored on your device, device settings, carrier, and network details (e.g., WiFi, LTE, 5G). The specifics may vary based on your device and settings.
Communications: We collect your communications to us, such as feedback, requests, suggestions, and other inquiries, allowing us to better respond to your needs and improve our Services.
Employment and Education Details: If you apply for a job with us, we collect information such as your work experience, education history, resume, personal website URLs, skills, certifications, visa status, and salary expectations. You may also opt to share demographic information like ethnicity, gender, veteran, or disability status.
Device and Service Usage: We gather data related to the use of our products, including user logs, attempts to bypass or tamper with devices, and any performance or technical issues. This helps us understand usage patterns and troubleshoot any problems.
Payment and Financial Data: When you make payments through us, our payment processors may collect your billing address, account number, credit card information, expiration date, and verification number to facilitate the transaction.
Demographic Information: We may collect basic demographic information, such as your age, date of birth, or gender.
Audio, Visual, and Sensory Data: We record audio for customer service and sales calls, and may capture audio or visual data like photos or facial recognition when you use certain Services. This could include incidental data about others in the background and sensory information from breath tests or temperature readings.
Online Activity: We track your online interactions with our Services and marketing communications, such as browsing behavior, URLs visited, mouse movements, chat interactions, search terms, and link clicks. We may embed tags, pixels, or beacons to record how you engage with our content. Additionally, for mobile app users, we may collect data on app usage frequency and download location.
Derived Inferences: Based on the other information we collect, we may derive insights about you that reflect what we believe to be your preferences, behavior patterns, and likely characteristics.
Information You Submit or Post: Any information you directly submit or post through our Services is also collected and stored by us.
This list represents the range of data we may collect, develop, and use to deliver, enhance, and personalize our Services.
Where we Collect Personal Information
In addition to collecting personal information directly from you, we may also receive information about you from various external sources, including partners, public sources, and service providers. Here are some examples:
Your Devices and Activity: Information is gathered from the devices you use and your interactions with our Services, as outlined in this Privacy Policy.
Affiliated Companies: Personal information may come from our parent company, subsidiaries, or other affiliates.
Service Providers and Partners: Our vendors and partners share data with us to support advertising, personalization, analytics, and measurement purposes.
Advertising Networks: Advertisers may provide data about their audiences or prospective customers to help us tailor advertising and evaluate ad performance.
Monitoring Authorities: These entities may provide information publicly as part of your administrative or legal process, including details about cases or other data connected to your use of our products or Services.
Government Agencies: Entities such as the DMV may supply information to fulfill legal obligations or verify the information we have on file for you.
Authorized Representatives: Your attorney, family member, or guardian may share information with us on your behalf, such as in referrals or for legal matters.
Other Third Parties: We may receive personal information from additional sources, like business partners, social media platforms, and marketing agencies. For instance, data from advertising networks or analytics providers may be shared with us, as well as employment-related data from job or social networks if you import your profile when applying for a position with us.
Legal Documents and Correspondence: Information may come from court orders, revocation notices, general correspondence, and mechanics’ affidavits.
Combined Data: We may integrate information collected offline with online data or merge third-party data with the information we already have.
Each of these sources helps us enhance, personalize, and improve our Services in line with this Privacy Policy.
What Are Your Privacy Choices?
You have various options for managing how we use your personal information.
Marketing Communications
To stop receiving promotional emails and text messages from us, you can follow the opt-out instructions included in any promotional message. Typically all messages can be opt out of by replying the word “STOP” without the quotation marks. However, even if you unsubscribe from marketing communications, we will continue sending you transactional emails, such as responses to your inquiries.
Location Tracking on Mobile Devices
You have control over location-tracking settings on your mobile device. To restrict precise location tracking, you can adjust your device settings by disabling location services or turning off Bluetooth and Wi-Fi. Please note that some of our Services may not function fully without these settings enabled.
Cookies and Tracking Preferences
To manage cookies and tracking tools, visit the "Manage Cookies" link in the footer of our website. If the link is not available, follow the instructions provided below. Each of our websites may use different types of cookies, so you’ll need to set your preferences on each site individually. You may also control cookies and tracking tools directly through your browser settings, with some browsers allowing you to reject cookies altogether.
Interest-Based Advertising
Our websites and apps, along with third-party ad networks, social media platforms, and other services, may collect data about your activities to deliver personalized ads based on your interests. We and our partners use cookies, web beacons, and other tools for this purpose. To manage these preferences, click the "Manage Cookies" link on each website. You can also opt out of certain ad-based cookies at www.aboutads.info/choices and https://optout.privacyrights.info. To control Google Analytics tracking, visit Google’s opt-out tool.
“Do Not Track” Signals
Some browsers offer a "do not track" feature, but these signals are not standardized, so we do not respond to them at this time. If you choose to block cookies, certain site features may not work. Blocking or rejecting cookies may not stop all tracking activities mentioned here. Also, your preferences are specific to each browser, website, and device you use. If you clear cookies or your browser’s cache, you will need to reset these preferences.
When and Where we Share your Information with Others
We may disclose personal information to various parties in different circumstances, including the following:
Government Agencies, Law Enforcement, and Related Authorities
We may share your information with government bodies, monitoring authorities, or law enforcement when required by applicable laws, such as to fulfill the conditions of your monitoring obligations. This includes sharing details with state agencies like Departments of Motor Vehicles. We may also disclose information to: (a) comply with legal requests like subpoenas or search warrants; (b) investigate and prevent fraud, unauthorized access, and illegal activity; (c) safeguard rights, property, and safety; (d) enforce agreements we have; and (e) prevent potential harm or injury.
Business and Advertising Partners, Social Media Platforms
If you interact with advertisements on our Services, we may share details of your interaction with our business partners and advertisers, including personal information and engagement data. For ads you view or click, we may log interactions and share data to track the ad’s effectiveness. Advertising on our Services may involve third-party networks that use cookies and similar technologies to gather data over time across multiple online platforms. In compliance with applicable laws, we may share hashed emails or advertising identifiers with partners to serve targeted ads, which they may personalize using additional information they have about you.
Some social media features, such as share buttons, may allow you to disclose personal information on social platforms. If you choose to share content this way, the information linked to that content may also be shared with the platform.
Distributors, Service Partners, and Vendors
We collaborate with service partners who may provide monitoring services, equipment, and support. When you engage with our Services or inquire about them, we may share your details (e.g., name, contact information) with these partners.
We also work with vendors who provide services on our behalf. For example, they may assist in device installation, payment processing, fraud prevention, IT services, marketing, and analytics. Professional advisors such as lawyers, auditors, and insurers may also access information as part of the services they provide to us or our affiliates. Additionally, verification partners may receive personal data to confirm your identity.
Corporate Family and Affiliated Entities
Since Integrity Interlock LLC is a distributor for Low Cost Interlock (LCI) and LCI is part of a corporate family—like Global IID Holdco, LLC and subsidiaries such as 1A Smart Start LLC, Roadguard Interlock, LLC, and A Simple Interlock, LLC—personal information may be disclosed across entities to manage our business and enhance service delivery.
Corporate Transactions or Business Reorganizations
Personal information may be shared in the context of transactions involving mergers, acquisitions, reorganizations, or other corporate changes, including the transfer of assets or ownership interests of Integrity Interlock LLC, Low Cost Interlock, Inc., its parent, and affiliated entities.
Employers, Schools, and Authorized Third Parties
We may share your information with your employer, educational institutions, or others when you give consent. Additional sharing of personal information may occur under conditions described to you or as legally permitted.
How do we use your Information?
We utilize personal information across our business and commercial operations to provide effective services, ensure compliance, and improve user experience. Here’s how we apply this information:
Account Management and Personalization
To set up and manage your account, we use personal data to populate account details, customize your website and app interactions, and provide account notifications such as renewal alerts and expiration notices.
Service Provision, Enhancement, and Support
To deliver, improve, and maintain our Services, we may use your information in various ways, including:
Delivering our Services, including tracking your compliance with any monitoring requirements.
Managing our website and app while refining features and usability.
Gathering feedback, often through surveys, to understand and respond to user needs.
Conducting promotional activities like sweepstakes or contests.
Curating personalized business listings, offers, ads, and services that may interest you.
Personalizing your browsing experience.
Analyzing trends, usage metrics, and demographic insights.
Addressing support requests, comments, and inquiries.
Developing new services and refining existing offerings.
Testing and assessing potential new products and site features.
Diagnosing technical issues, monitoring resources, and predicting usage needs.
Processing payments through third-party services.
Updating you on service changes, device updates, promotions, security alerts, and support communications through emails, texts, chat services, and notifications.
Trust and Security
To maintain a secure and trustworthy environment, we may use personal information to:
Detect and prevent fraud, spam, unauthorized access, abuse, tampering, security breaches, and other prohibited activities.
Conduct audits, security checks, and risk assessments.
Verify identities or monitor compliance with applicable requirements.
Respond to and validate user inquiries related to this Privacy Policy and other verification needs.
Marketing and Advertising
We apply personal information to enhance and deliver targeted advertising, including:
Creating personalized ads based on potential areas of interest.
Measuring ad effectiveness, engagement, and relevance.
Refining ad personalization and tracking success.
Sending promotional materials, advertising, and other information that may align with your preferences.
Inviting you to events and other relevant engagements.
Research and Development
We may use personal information in research and development, generating aggregated or anonymized data to:
Analyze and improve our Services.
Innovate new products and service offerings.
Share insights with third parties for approved business purposes.
Employment and Hiring
For recruiting and hiring, we may use your information to review job applications, conduct interviews, and communicate about potential employment opportunities.
Legal Compliance and Obligations
To comply with legal responsibilities, such as those established by laws, regulations, contracts, or rules, we may use your information to:
Ensure safety and security, as detailed in relevant sections.
Fulfill obligations and enforce rights associated with agreements, including for billing and collection.
As Authorized by Law
We use personal information as permitted or mandated by law, or as we may inform you at different points in time.
Information Processed in the United States
The information we gather from you may be transferred, processed, or stored in the United States or other locations outside your home jurisdiction. This data might be handled by our personnel or those of our business partners operating in these areas. Consequently, your information could be accessed by government and law enforcement agencies in those countries in accordance with their laws.
It’s important to note that the data protection standards in the United States and certain other countries where we process your information may not meet the adequacy requirements set by the European Commission and the UK government, particularly when compared to the data protection regulations of the EU, EEA, and the United Kingdom.
By utilizing our websites, applications, and services or by providing your personal information, you agree to this transfer, storage, and processing of your data.
How do we protect your personal information?
Account Security
While we strive to protect your information, we cannot guarantee complete safety when using our websites, apps, or other services. Any data transmission to our platforms is done at your own risk. We strongly advise you to exercise caution while online and recommend using complex passwords to enhance your security. Please ensure your password is kept secure, not reused, and never shared with others.
Third-Party Services and Websites
During your visit to our website, you may encounter links to third-party websites and services that we do not own or control. This Privacy Policy does not cover the information collected on those external sites or applications that may link to or be accessible from our services. Each third party has its own privacy policy governing the collection of personal information, and we accept no responsibility or liability for their privacy practices.
Personal Information when under 18 years of age
Access to our Services is restricted to individuals who are 16 years old or older. We do not intend for our Services to be used by anyone under 16, and we do not intentionally collect personal information from such individuals. If you are a parent or guardian and suspect that your child has shared personal information with us, please reach out to us at info@integrityinterlock.com.
How to Contact us
Integrity Interlock LLC
38 S Main St #579
Oconomowoc WI, 53066
920-365-5744
info@integrityinterlock.com
Changes to this Privacy Policy
We may update this Privacy Policy occasionally, so we encourage you to review it regularly. If we make significant changes, we will notify you in advance as required by applicable law. By continuing to use our Services after we have published any updates to this Privacy Policy, you acknowledge and agree to the collection, use, and disclosure of your personal information as outlined in the revised Privacy Policy.
How is this privacy policy accepted?
This privacy policy is accepted upon signing a service agreement (required before our device is installed), reaching out to us first (via phone call, text or email), or by opting in and accepting it on any of our website contact forms.